Help

Questions about your inbox, billing or data? Email us and a person will reply.

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Common answers

Why is a source limited or missing?: Sometimes a platform doesn’t respond or limits what we can read. Your inbox says which source was affected and when we’ll try again. We never count a missed source as checked.
Can Scrollby post for me?: No. Scrollby drafts replies; you edit, copy and post them yourself.
How do I change the digest time?: Settings › Tracking › Daily check.
How do I cancel?: Settings › Plan › Manage billing on Stripe. Disconnecting Slack only stops the digest.
How do I use a private Slack channel?: Invite @Scrollby to the channel in Slack, then refresh the channel list in Settings › Slack.